Understand
We learn your environment, users, systems, vendors, risks, and operational requirements.
Managed IT
Technology that works.
Support that stays ahead.
Proactive IT management, support, and security for the technology your business depends on every day.
Traditional IT support often begins when something breaks. Managed IT takes a different approach.
We continuously manage your systems, users, networks, devices, backups, and technology vendors so problems can be identified earlier, systems stay maintained, and your team has dependable support when they need it.
Less firefighting. More control.
More Than IT Support
Your technology should be managed, not just repaired.
What We Manage
The technology your business depends on every day.
We manage the core systems that keep your team connected, productive, and protected.
01
Identity & Access
Centralize user access, strengthen authentication, and apply appropriate permissions across systems and business resources.
02
Endpoint Security
Protect and manage workstations and servers through security configuration, endpoint protection, patching, and ongoing maintenance.
03
Network Security
Design and maintain networks with security controls appropriate for the systems, users, and information they support.
04
Security Monitoring
Collect and review security-relevant activity to help identify suspicious behavior and support investigation when something requires attention.
05
Vulnerability Management
Identify weaknesses, prioritize remediation, and reduce exposure through an ongoing process rather than one-time scanning.
06
Backup & Recovery
Protect critical business data and systems with backup and recovery capabilities designed to support resilience when disruptions occur.
How We Work
Proactive management built around your business.
Managed IT works best when support, maintenance, security, and planning are treated as one continuous process.
Manage
We continuously maintain, monitor, support, and administer the technology your business relies on.
Improve
We identify weaknesses, reduce recurring problems, and help your technology evolve with your business.
01
Secure by Default
Devices, accounts, and networks are configured with security and least privilege built in from the beginning.
02
Continuous Threat Monitoring
Security activity across your environment is continuously monitored for suspicious behavior, potential attacks, and signs of compromise.
03
Vulnerability & Patch Management
Known weaknesses, missing updates, and vulnerable systems are identified and addressed as part of ongoing operations.
04
Prepared to Respond
When something suspicious is identified, we have the visibility, tools, and recovery capabilities needed to investigate and respond.
Security Built In
Security is part of the service.
Every device, account, network, and system we manage is approached with security in mind.
From secure configuration and vulnerability management to continuous threat monitoring and incident readiness, security is integrated into the way your environment is managed every day.
We don't just maintain your technology; We watch for threats.
Explore CybersecurityManaged Service Packages
Start with proactive IT. Add the protection your business needs.
Every Zanarkand managed service package includes proactive IT management and cybersecurity. Choose enhanced security or healthcare-focused compliance based on your organization's needs.
Core Managed Services
Standard
Proactive IT management with the cybersecurity protections every managed environment should have.
✓ Proactive IT Support
✓ Remote Monitoring & Management
✓ Managed Firewall & Network Services
✓ Endpoint Security
✓ Endpoint Configuration & Policy Enforcement
✓ Backup & Recovery
✓ Vulnerability Remediation
✓ Security Monitoring & Log Review
✓ Incident Response Support
Advanced Protection
Security+
Expanded cybersecurity capabilities for organizations with higher risk, exposure, or security requirements.
Everything in Standard, plus:
✓ Enhanced Network Intrusion Prevention
✓ Expanded Incident Response Coverage
✓ Quarterly Vulnerability Testing
✓ Annual Penetration Testing
✓ Increased Managed Device Coverage
✓ Reactive 24/7 Break/Fix Support
Healthcare-Focused
Healthcare+
Managed IT, cybersecurity, and compliance-oriented services designed for healthcare organizations.
Everything in Standard, plus:
✓ HIPAA-Aligned Configuration & Policy Enforcement
✓ Quarterly Phishing Campaigns
✓ Enhanced Backup Storage
✓ Expanded Incident Response Coverage
✓ Annual HIPAA Security Risk Analysis*
✓ Healthcare-Focused Compliance Support
* Eligibility and scope requirements may apply to included assessment services.
Third-party software, subscription, and licensing fees are not included unless specifically identified as part of the selected service package.
Need help choosing?
See a side-by-side comparison of package features and coverage.
Ready to Move Forward?
Put your IT on a more proactive path.
Let’s talk about your environment, your priorities, and the level of support your organization needs.